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INTERNAL - Product and Merchandising Manager - SOP
→Troubleshooting 4- Batteries draining quickly
There 2 possible scenarios:
- Additional friction caused by misaligned components (misaligned deadbolt causes extra friction which then causes extra battery usage)
- Disassemble the unit and check extending and retracting action of deadbolt
- Reassemble unit while checking at every stage the smoothness of the deadbolt
- Battery discharge by the door lock. Please send video, proof of purchase, serial number and contact details to support email. If within warranty period, replacement inbody to be sent out