→Troubleshooting 4- Batteries draining quickly

There 2 possible scenarios:

  • Additional friction caused by misaligned components (misaligned deadbolt causes extra friction which then causes extra battery usage)
    • Disassemble the unit and check extending and retracting action of deadbolt
    • Reassemble unit while checking at every stage the smoothness of the deadbolt
  • Battery discharge by the door lock. Please send video, proof of purchase, serial number and contact details to support email. If within warranty period, replacement inbody to be sent out