- Help Centre
- SAMSUNG - INTERNAL - Technical Support
- General Miscellaneous
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SAMSUNG - Technical Support
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SAMSUNG - Online Video
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SAMSUNG - INTERNAL - Technical Support
- Support Team Call Flow
- Door Lock SHP-A30
- Door Lock - SHP-DP609
- Door Lock - SHP-DR708
- Door Lock - SHP-DP728
- Door Lock - SHP-DP727
- Door Lock - SHS-P718
- Door Lock - SHS-P717
- Door Lock - SHP-DH538
- Door Lock - SHP-DH537
- Door Lock - SHS-3321
- Door Lock - SHP-DS510
- Door Lock - SHP-DS705 (SHS-D607)
- Door Lock - SHS-H505
- Door Lock - SHS-H705
- Door Lock SHS-7020
- Door Lock - KL-100B & KL-100S (Keyless key)
- General Miscellaneous
- Accessory/ Lock Parts
- CCTV
- HubSpot
- Work Order Process
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INTERNAL - Logistics
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INTERNAL - Documents
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INTERNAL - Product and Merchandising Manager - SOP
Fire-rating Inquiry
Fire Rating single unit/apartment
Ask if there is a Samsung Locks installed in the developments ( in case it's one of our existing projects )
Response for single unit/apartment
Thanks for your interest in the Samsung Door Locks, however, to make sure that the fire rating requirements are all met, we decided to install to new developments only or under construction project and not on exisiting single unit. Your current door will have cuts that are not the same with our fire template and will void the fire certificates.
Hubspot Snippet - #Fire Rating_single unit
For Developers / Builders
• Thanks them for their interest.
• Get Contact details
Follow KB - Project Inquiry/ Discount Inquiry
• Send Sam a message Via teams with the Case URL
Hubspot Snippet - #Fire Rating_Builders/Developer