Returns
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      JBHiFi Returns

      How to handle JBHiFi returns

      1- JBHiFi sends us an email from jbrlclaims@ticgroup.com.au <jbrlclaims@ticgroup.com.au>  with the BL number of the returns similar to Bunnings . A link is also in this email which leads to a form to be filled by DDL . this form is as belows . 

      JB Returns 1

      JB Returns 2JB Returns 3JB Returns 4

      2- Once email is received from JB , a ticket is to be opened under "Refunds Pipeline" in order to handle the returns similar to the returns from Bunnings . 

      3- Ticket then is moved in the different stages of the "Refund"Pipeline till its "Completed"