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SAMSUNG - Technical Support
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SAMSUNG - Online Video
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SAMSUNG - INTERNAL - Technical Support
- Support Team Call Flow
- Door Lock SHP-A30
- Door Lock - SHP-DP609
- Door Lock - SHP-DR708
- Door Lock - SHP-DP728
- Door Lock - SHP-DP727
- Door Lock - SHS-P718
- Door Lock - SHS-P717
- Door Lock - SHP-DH538
- Door Lock - SHP-DH537
- Door Lock - SHS-3321
- Door Lock - SHP-DS510
- Door Lock - SHP-DS705 (SHS-D607)
- Door Lock - SHS-H505
- Door Lock - SHS-H705
- Door Lock SHS-7020
- Door Lock - KL-100B & KL-100S (Keyless key)
- General Miscellaneous
- Accessory/ Lock Parts
- CCTV
- HubSpot
- Work Order Process
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INTERNAL - Logistics
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INTERNAL - Documents
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INTERNAL - Product and Merchandising Manager - SOP
Once an item is back in stock
Once we receive a shipment of any kind we should check to see if there are any backorders (if that product was out of stock prior to receiving the shipment).
1) Head to the product page and on the right you will see "Allocated", click on that and it will show all orders where that products is in - we must prioritize these communicating with GASS.
2) Advise all retailers that we are back in stock for that product