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SAMSUNG - Technical Support
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SAMSUNG - Online Video
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SAMSUNG - INTERNAL - Technical Support
- Support Team Call Flow
- Door Lock SHP-A30
- Door Lock - SHP-DP609
- Door Lock - SHP-DR708
- Door Lock - SHP-DP728
- Door Lock - SHP-DP727
- Door Lock - SHS-P718
- Door Lock - SHS-P717
- Door Lock - SHP-DH538
- Door Lock - SHP-DH537
- Door Lock - SHS-3321
- Door Lock - SHP-DS510
- Door Lock - SHP-DS705 (SHS-D607)
- Door Lock - SHS-H505
- Door Lock - SHS-H705
- Door Lock SHS-7020
- Door Lock - KL-100B & KL-100S (Keyless key)
- General Miscellaneous
- Accessory/ Lock Parts
- CCTV
- HubSpot
- Work Order Process
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INTERNAL - Logistics
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INTERNAL - Documents
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INTERNAL - Product and Merchandising Manager - SOP
SHS-3321 - How to delete a key tag or a user pin code
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Unlock and open the door
- Take the battery cover off
- Press and hold the [REG] button for 5 seconds : Ding dong – (5s) – Ding ding
- Enter the master pin code + *
- Success : Ding! Dong!
- Failed : Ding-dong-ding-dong
- Enter a user number to delete (1-70) + *
- Success : Ding dong daeng
- Failed : Ding-dong-ding-dong (if wrong user number is entered)