1. Help Centre
  2. SAMSUNG - INTERNAL - Technical Support
  3. Door Lock - KL-100B & KL-100S (Keyless key)

The deadbolt goes back to open position

  • When the door is open (the magnet sensor doesn’t detect the magnet), the deadbolt will go back to the open position. Please check the magnet sensor is connected correctly and the magnet is not too far away when the door is closed.