SAMSUNG - Technical Support
This section contains the guides for installation, set up and other frequently asked technical questions.
SHP-A30
- SHP-A30 How to Troubleshoot WiFi Connection
- SHP-A30 How to reset to factory settings.
- SHP-A30 How to Add a Lock to the App.
- SHP-A30 How to connect to Google app
- SHP-A30 How to unregister account from smart lock
- SHP-A30 Specification
- SHP-A30 Smart Integration
- Will It Fit My Door?
- Samsung Smart Door Lock App - Wi-Fi Version
- SHP-A30 How to delete all user fingerprint
- SHP-A30 How to delete a user fingerprint
- SHP-A30 How to register a user fingerprint
- SHP-A30 How to delete a user PIN code
- SHP-A30 How to delete all user PIN codes
- SHP-A30 How to register a user PIN code
- SHP-A30 How to change the master pin code
- SHP-A30 Main Specs
- SHP-A30 Imp. Caution checklist for installation
- SHP-A30 User Guide
- SHP-A30 Installation Video
- SHP-A30 APP Guide Video
- SHP-A30 Configuration Video
- SHP-A30 How to DELETE a Lock from the App.
- SHP-A30 How to Share User
- SHP-A30 How to Share a Temporary PIN Code
- SHP-A30 How to Add/Delete a Finger print using App
- SHP-A30 How to Control Various A30 Settings
SHS-3321
- SHS-3321 - How to perform a factory reset
- SHS-3321 - How to change the volume
- SHS-3321 - How to enable/disable auto locking
- SHS-3321 - How to change the master PIN code
- SHS-3321 - How to register a key tag
- Will It Fit My Door?
- SHS-3321 Specification
- SHS-3321 - Installation Dimensions
- SHS-3321 - How to install
- SHS-3321 - How to change the door lock direction
- SHS-3321 - How to register a user PIN code
- SHS-3321 - How to delete a key tag or a user pin code
- SHS-3321 - How to enable/disable random security mode
- SHS-3321 - How to enable/disable double authentication mode
- SHS-3321 -Out of Home Function
SHP-DS705 / (SHS-D607)
- SHP-DS705 (SHS-D607) Installation Dimensions
- SHP-DS705 - How to change the master PIN code
- SHP-DS705 - How to perform a factory reset
- SHP-DS705 - How to pair to a smart phone
- SHP-DS705 - How to register a key tag
- SHP-DS705 - How to delete a key tag
- SHP-DS705 - How to enable/disable Bluetooth
- SHP-DS705 - How to enable/disable automatic locking
- SHP-DS705 - How to enable/disable the welcome mode
- SHP-DS705 - How to enable/disable the random security mode
- SHP-DS705 - How to enable/disable the double authentication mode
- SHP-DS705 - How to change the volume
SHP-DH537
- SHP-DH537 Child lock feature
- SHP-DH537 - Installation Dimensions
- SHP-DH537 - How to change the master PIN code
- SHP-DH537 - How to register a user PIN code
- SHP-DH537 - How to register a key tag
- SHP-DH537 - Wireless module
- Will It Fit My Door?
- SHP-DH537 Specification
- SHP-DH537 - How to change the handle direction
- SHP-DH537 - How to delete a user PIN code
- SHP-DH537 - How to delete a key tag
- SHP-DH537 - How to delete user PIN codes at once
- SHP-DH537 - How to delete all key tags at once
- SHP-DH537 - How to perform a factory reset
SHP-DH538
- SHP-DH538 - How to perform a factory reset
- SHP-DH538 - How to change the master PIN code
- SHP-DH538 Installation Dimensions
- SHP-DH538 - How to register a user PIN code
- SHP-DH538 - How to register a user fingerprint
- SHP-DH538 Child lock feature
- Will It Fit My Door?
- SHP-DH538 Specification
- SHP-DH538 - How to change the handle direction
- SHP-DH538 - How to delete a user fingerprint
- SHP-DH538 - How to delete a user PIN code
SHS-P717
- SHS-P717 - How to factory reset
- SHS-P717 - How to change the master PIN code
- SHS-P717 Installation Dimensions
- SHS-P717 - How to delete a key tag or user PIN code
- SHS-P717 - How to register a user PIN code
- SHS-P717 - How to register a key tag
- Will It Fit My Door?
- SHS-P717-Specification
- SHS-P717 Features / Installation
- SHS-P717 - How to enable/disable the random security mode
- SHS-P717 - How to enable/disable the welcome mode
- SHS-P717 - How to enable/disable the double authentication mode
SHS-P718
- SHS-P718 - How to perform a factory reset
- SHS-P718 - How to register a user fingerprint
- SHS-P718 - How to change the master PIN code
- SHS-P718 - How to register a key tag
- SHS-P718 - How to register a user PIN code
- Will It Fit My Door?
- SHS-P718 Specification
- SHS-P718 Features / Installation
- SHS-P718 Installation Dimensions
- SHS-P718 - How to delete a user fingerprint
- SHS-P718 - How to delete a key tag or user PIN code
- SHS-P718 - How to enable/disable the automatic fingerprint latch
- SHS-P718 - How to enable/disable the welcome mode
- SHS-P718 - How to enable/disable the double authentication mode
- SHS-P718 - How to enable/disable the random security mode
SHP-DR708
- SHP-DR708 - How to perform a factory reset
- SHP-DR708 Installation Dimensions
- SHP-DR708 - How to change the voice guided language
- SHP-DR708 - How to enable/disable the smart detection function
- DR708 vs DP609
- Will It Fit My Door?
- Samsung Smart Door Lock App - Wi-Fi Version
- SHP-DR708 Specification
- SHP-DR708 - How to change the master PIN code
- SHP-DR708 - How to register a user fingerprint
- SHP-DR708 - How to delete a user fingerprint
- SHP-DR708 - How to register a user pin code
- SHP-DR708 - How to delete a user PIN code
- SHP-DR708 - How to enable/disable the welcome mode
- SHP-DR708 - How to enable/disable the random security mode
- SHP-DR708 - How to enable/disable the double authentication mode
- SHP-DR708 - How to enable/disable the voice guided system
- SHP-DR708 - How to enable/disable WiFi
- SHP-DR708 - How to Add a Lock to the App.
SHP-DP609
- SHP-DP609 - How to enable/disable WiFi
- SHP-DP609 - How to Add a Lock to the App.
- SHP-DP609 - How to change the master PIN code
- SHP-DP609 - How to register a user fingerprint
- SHP-DP609 - How to register a key tag
- SHP-DP609 - Child lock feature
- Will It Fit My Door?
- Samsung Smart Door Lock App - Wi-Fi Version
- SHP-DP609 Specification
- SHP-DP609 How to unregister account from smart lock
- SHP-DP609 - How to delete a user fingerprint
- SHP-DP609 - How to register a user PIN code
- SHP-DP609 - How to delete a user pin code
- SHP-DP609 - How to delete a key tag
- SHP-DP609 - How to perform a factory reset
- SHP-DP609 - How to enable/disable the welcome mode
- SHP-DP609 - How to enable/disable the random security mode
- SHP-DP609 - How to enable/disable the double authentication mode
- SHP-DP609 - How to enable/disable the voice guided system
SHP-DS510
- SHP-DS510 - Installation Dimensions
- Will It Fit My Door?
- SHP-DS510 Specification
- SHP-DS510 - How to install
- SHP-DS510 - How to change the door lock direction
- SHP-DS510 - How to change the master PIN code
- SHP-DS510 - How to register a user PIN code
- SHP-DS510 - How to register a key tag
- SHP-DS510 - How to delete a key tag or a user PIN code
- SHP-DS510 - How to perform a factory reset
- SHP-DS510 - How to change the volume
- SHP-DS510 - How to enable/disable the automatic locking
- SHP-DS510 - How to enable/disable the random security mode
SHS-H505
- SHS-H505 Installation Dimensions
- SHS-H505 - How to change the handle direction
- SHS-H505 - How to register a user PIN code
- SHS-H505 - How to change the master PIN code
- SHS-H505 - How to register a key tag
- SHS-H505 - How to delete a key tag or user PIN code
- SHS-H505 - How to enable/disable the random security mode
- SHS-H505 - How to enable/disable the double authentication mode
- SHS-H505 - How to perform a factory reset
SHS-H705
- SHS-H705 - Installation Dimensions
- SHS-H705 - How to change the handle direction
- SHS-H705 - How to change the master PIN code
- SHS-H705 - How to register a user fingerprint
- SHS-H705 - How to delete a user fingerprint
- SHS-H705 - How to register a user PIN code
- SHS-H705 - How to delete a user PIN code
- SHS-H705 - How to perform a factory reset
- SHS-H705 - How to enable/disable the double authentication mode
- SHS-H705 - How to enable/disable the random security mode
SHP-DP727
- SHP-DP727 Installation Dimensions
- SHP-DP727 - How to change the master PIN code
- SHP-DP727 - How to register a key tag
- SHP-DP727 - How to delete a key tag
- SHP-DP727 - How to perform a factory reset
- SHP-DP727 - How to enable/disable Bluetooth
- SHP-DP727 - How to enable/disable the welcome mode
- SHP-DP727 - How to enable/disable the random security mode
- SHP-DP727 - How to enable/disable the double authentication mode
SHP-DP728
- SHP-DP728 - Installation Dimensions
- SHP-DP728 - How to change the master PIN code
- SHP-DP728 - How to register a user fingerprint
- SHP-DP728 - How to delete a user fingerprint
- SHP-DP728 - How to register a key tag
- SHP-DP728 - How to delete a key tag
- SHP-DP728 - How to perform a factory reset
- SHP-DP728 - How to enable/disable the random security mode
- SHP-DP728 - How to enable/disable the double authentication mode
- SHP-DP728 - How to enable/disable the welcome mode
- SHP-DP728 - How to enable/disable Bluetooth
Spare parts
DDL-P6006S
- DDL-P6006S - How to change the administrator PIN code
- DDL-P6006S - How to register user PIN code
- DDL- P6006S - How to register user PIN code with an address
- DDL- P6006S - How to register a one-time PIN code
- DDL- P6006S - How to register the administrator RFID card
- DDL- P6006S - How to register an administrator RFID card with an address
- DDL- P6006S - How to register a user RFID card
- DDL- P6006S - How to register user RFID card with an address
- DDL- P6006S - How to register a fingerprint
- DDL- P6006S - How to register a fingerprint with an address
- DDL- P6006S - How to register 3D facial recognition
- DDL- P6006S - How to delete PIN code
- DDL- P6006S - How to delete ALL user PIN code
- DDL- P6006S - How to delete a one-time PIN code
- DDL- P6006S - How to delete ALL fingerprints
- DDL- P6006S - How to delete a fingerprint with an address
- DDL- P6006S - How to delete an administrator RFID card with an address
- DDL- P6006S - How to delete an administrator RFID card
- DDL- P6006S - How to delete ALL administrator RFID cards
- DDL- P6006S - How to delete user RFID card with an address
- DDL- P6006S - How to delete user RFID card
- DDL- P6006S - How to delete ALL user RFID cards
DDL- R7000B
DDL- SH5000B
- DDL- SH5000B - How to change the administrator PIN code
- DDL- SH5000B - How to register user PIN code
- DDL- SH5000B - How to register user PIN code with an address
- DDL- SH5000B - How to register a one-time PIN code
- DDL- SH5000B - How to register the administrator RFID card
- DDL- SH5000B - How to register an administrator RFID card with an address
- DDL- SH5000B - How to register a user RFID card
- DDL- SH5000B - How to register user RFID card with an address
- DDL- SH5000B - How to register a fingerprint
- DDL- SH5000B - How to register a fingerprint with an address
- DDL- SH5000B - How to delete PIN code
- DDL- SH5000B - How to delete ALL user PIN code
- DDL- SH5000B - How to delete a one-time PIN code
- DDL- SH5000B - How to delete ALL fingerprints
- DDL- SH5000B - How to delete a fingerprint with an address
- DDL- SH5000B - How to delete an administrator RFID card with an address
- DDL- SH5000B - How to delete an administrator RFID card
- DDL- SH5000B - How to delete ALL administrator RFID cards
- DDL- SH5000B - How to delete user RFID card with an address
- DDL- SH5000B - How to delete user RFID card
- DDL- SH5000B - How to delete ALL user RFID cards
SHP- R80
- SHP-R80 Specification
- SHP-R80 - How to change the master PIN code
- SHP-R80 - How to register a user pin code
- SHP-R80 - How to delete a user PIN code
- SHP-R80 - How to delete ALL user pin codes
- SHP-R80 - How to register a key tag
- SHP-R80 - How to delete a key tag
- SHP-R80 - How to delete ALL registered key tags
- SHP-R80 - How to register a user fingerprint
- SHP-R80 - How to delete a user fingerprint
- SHP-R80 - How to delete ALL registered fingerprints
- SHP-R80- How to perform a factory reset
- SHP-R80 - How to enable/disable the welcome mode
- SHP-R80 - How to enable/disable the random security mode
- SHP-R80 - How to enable/disable the double authentication mode
- SHP-R80 - How to activate auto lock time setting function
- SHP-R80 - How to enable/disable voice guidance
- SHP-R80 - How to enable/disable the smart detection function
- SHP-R80 - How to enable/disable Wi-Fi
Zigbang ZD-R70
- Zigbang ZD-R70 - How to register fingeprint
- Zigbang ZD-R70 - How to register facial recognition access
- Zigbang ZD-R70 - How to add mobile app
- Zigbang ZD-R70 - How to check app setting
- Zigbang ZD-R70 - How to check door unlocking mode
- Zigbang ZD-R70 - How to activate away mode
- Zigbang ZD-R70 - How to check home security mode
- Zigbang ZD-R70 - Tamper prevention guide
- Zigbang ZD-R70 - Intrusion detection feature
- Zigbang ZD-R70 - High-temperature alarm feature
- Zigbang ZD-R70 - Factory reset guide
- Zigbang ZD-R70 - Emergency door unlocking method
Zigbang SHP-R80
- Zigbang SHP-R80 - How to open door from outside
- Zigbang SHP-R80 - How to open/close door from inside
- Zigbang SHP-R80 - How to register authentication method
- Zigbang SHP-R80 - Registration mode guide
- Zigbang SHP-R80 - How to change master password
- Zigbang SHP-R80 - How to add user password
- Zigbang SHP-R80 - How to add/delete key tag/s
- Zigbang SHP-R80 - How to add/delete fingerprint access
- Zigbang SHP-R80 - Mobile app installation and registration guide
Zigbang SHP-H60R
- Zigbang SHP-H60R - How to open the door from outside (password)
- Zigbang SHP-H60R - How to change password
- Zigbang SHP-H60R - How to delete a key tag
- Zigbang SHP-H60R - How to delete all key tags
- Zigbang SHP-H60R - How to add/delete user password
- Zigbang SHP-H60R - How to check setting mode
- Zigbang SHP-H60R - Automatic/Manual locking setting guide
- Zigbang SHP-H60R - Double authorisation mode guide
- Zigbang SHP-H60R - Security Assurance Mode Operation
- Zigbang SHP-H60R - How to register Wi-Fi access
- Zigbang SHP-H60R - How to use Wi-Fi function
Zigbang SHP-H60F
- Zigbang SHP-H60F - How to open the door from outside
- Zigbang SHP-H60F - Lock registration mode guide
- Zigbang SHP-H60F - How to change password
- Zigbang SHP-H60F - How to add/delete user password
- Zigbang SHP-H60F - How to check setting mode
- Zigbang SHP-H60F - Automatic/manual lock setting guide
- Zigbang SHP-H60F - How to check double authorisation mode
- Zigbang SHP-H60F - Security assurance mode guide
- Zigbang SHP-H60F - How to register Wi-Fi access
- Zigbang SHP-H60F - How to use Wi-Fi function
Zigbang SHP-P52
- Zigbang SHP-P52 - How to add user password
- Zigbang SHP-P52 - How to change password
- Zigbang SHP-P52 - How to delete user password
- Zigbang SHP-P52 - How to delete all users access
- Zigbang SHP-P52 - How to add key tag
- Zigbang SHP-P52 - How to delete key tag
- Zigbang SHP-P52 - How to delete all key tag
- Zigbang SHP-P52 - How to delete fingerprint
- Zigbang SHP-P52 - How to delete all fingerprint
- Zigbang SHP-P52 - How to Add Fingerprint