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Technical Support
Technical Support
SHP-A30
SHS-3321
SHP-DS510
SHP-DS705 (SHS-D607)
SHS-H505
SHS-H705
SHP-DH537
SHP-DH538
SHS-P717
SHS-P718
SHP-DP727
SHP-DP728
SHP-DR708
SHP-DP609
Spare parts
Online Video
Installation
Product Features & Benefits
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Help Centre
Technical Support
Technical Support
SHP-A30
SHS-3321
SHP-DS510
SHP-DS705 (SHS-D607)
SHS-H505
SHS-H705
SHP-DH537
SHP-DH538
SHS-P717
SHS-P718
SHP-DP727
SHP-DP728
SHP-DR708
SHP-DP609
Spare parts
Online Video
Installation
Product Features & Benefits
Technical Support
This section contains the guides for installation, set up and other frequently asked technical questions.
SHP-A30
SHP-A30 How to delete all user fingerprint
SHP-A30 How to delete a user fingerprint
SHP-A30 How to register a user fingerprint
SHP-A30 How to delete a user PIN code
SHP-A30 How to delete all user PIN codes
SHP-A30 How to register a user PIN code
SHP-A30 How to change the master pin code
SHP-A30 How to reset to factory settings.
SHP-A30 How to unregister account from smart lock
SHP-A30 Main Specs
SHP-A30 Imp. Caution checklist for installation
SHP-A30 User Guide
SHP-A30 Installation Video
SHP-A30 APP Guide Video
SHP-A30 Configuration Video
SHP-A30 How to Add a Lock to the App.
SHP-A30 How to DELETE a Lock from the App.
SHP-A30 How to Share User
SHP-A30 How to Troubleshoot WiFi Connection
SHP-A30 How to Share a Temporary PIN Code
SHP-A30 How to Add/Delete a Finger print using App
SHP-A30 How to Control Various A30 Settings
SHP-A30 How to connect to Google app
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SHS-3321
SHS-3321 - Installation Dimensions
SHS-3321 - How to install
SHS-3321 - How to change the door lock direction
SHS-3321 - How to change the master PIN code
SHS-3321 - How to register a user PIN code
SHS-3321 - How to register a key tag
SHS-3321 - How to delete a key tag or a user pin code
SHS-3321 - How to change the volume
SHS-3321 - How to enable/disable auto locking
SHS-3321 - How to enable/disable random security mode
SHS-3321 - How to enable/disable double authentication mode
SHS-3321 - How to perform a factory reset
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SHP-DS510
SHP-DS510 - Installation Dimensions
SHP-DS510 - How to install
SHP-DS510 - How to change the door lock direction
SHP-DS510 - How to change the master PIN code
SHP-DS510 - How to register a user PIN code
SHP-DS510 - How to register a key tag
SHP-DS510 - How to delete a key tag or a user PIN code
SHP-DS510 - How to perform a factory reset
SHP-DS510 - How to change the volume
SHP-DS510 - How to enable/disable the automatic locking
SHP-DS510 - How to enable/disable the random security mode
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SHP-DS705 (SHS-D607)
SHP-DS705 (SHS-D607) Installation Dimensions
SHP-DS705 - How to change the master PIN code
SHP-DS705 - How to register a key tag
SHP-DS705 - How to delete a key tag
SHP-DS705 - How to perform a factory reset
SHP-DS705 - How to enable/disable Bluetooth
SHP-DS705 - How to enable/disable automatic locking
SHP-DS705 - How to enable/disable the welcome mode
SHP-DS705 - How to enable/disable the random security mode
SHP-DS705 - How to enable/disable the double authentication mode
SHP-DS705 - How to change the volume
SHP-DS705 - How to pair to a smart phone
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SHS-H505
SHS-H505 Installation Dimensions
SHS-H505 - How to change the handle direction
SHS-H505 - How to register a user PIN code
SHS-H505 - How to change the master PIN code
SHS-H505 - How to register a key tag
SHS-H505 - How to delete a key tag or user PIN code
SHS-H505 - How to enable/disable the random security mode
SHS-H505 - How to enable/disable the double authentication mode
SHS-H505 - How to perform a factory reset
See more
SHS-H705
SHS-H705 - Installation Dimensions
SHS-H705 - How to change the handle direction
SHS-H705 - How to change the master PIN code
SHS-H705 - How to register a user fingerprint
SHS-H705 - How to delete a user fingerprint
SHS-H705 - How to register a user PIN code
SHS-H705 - How to delete a user PIN code
SHS-H705 - How to perform a factory reset
SHS-H705 - How to enable/disable the double authentication mode
SHS-H705 - How to enable/disable the random security mode
See more
SHP-DH537
→SHP-DH537 Child lock feature
SHP-DH537 - Installation Dimensions
SHP-DH537 - How to change the handle direction
SHP-DH537 - How to change the master PIN code
SHP-DH537 - How to register a user PIN code
SHP-DH537 - How to delete a user PIN code
SHP-DH537 - How to register a key tag
SHP-DH537 - How to delete a key tag
SHP-DH537 - How to delete user PIN codes at once
SHP-DH537 - How to delete all key tags at once
SHP-DH537 - How to perform a factory reset
See more
SHP-DH538
SHP-DH538 Installation Dimensions
SHP-DH538 - How to change the handle direction
SHP-DH538 - How to change the master PIN code
SHP-DH538 - How to register a user fingerprint
SHP-DH538 - How to delete a user fingerprint
SHP-DH538 - How to register a user PIN code
SHP-DH538 - How to delete a user PIN code
SHP-DH538 - How to perform a factory reset
See more
SHS-P717
SHS-P717 Installation Dimensions
SHS-P717 - How to change the master PIN code
SHS-P717 - How to register a user PIN code
SHS-P717 - How to register a key tag
SHS-P717 - How to delete a key tag or user PIN code
SHS-P717 - How to factory reset
SHS-P717 - How to enable/disable the random security mode
SHS-P717 - How to enable/disable the welcome mode
SHS-P717 - How to enable/disable the double authentication mode
See more
SHS-P718
SHS-P718 Installation Dimensions
SHS-P718 - How to change the master PIN code
SHS-P718 - How to register a user fingerprint
SHS-P718 - How to delete a user fingerprint
SHS-P718 - How to register a user PIN code
SHS-P718 - How to register a key tag
SHS-P718 - How to delete a key tag or user PIN code
SHS-P718 - How to perform a factory reset
SHS-P718 - How to enable/disable the automatic fingerprint latch
SHS-P718 - How to enable/disable the welcome mode
SHS-P718 - How to enable/disable the double authentication mode
SHS-P718 - How to enable/disable the random security mode
See more
SHP-DP727
SHP-DP727 Installation Dimensions
SHP-DP727 - How to change the master PIN code
SHP-DP727 - How to register a key tag
SHP-DP727 - How to delete a key tag
SHP-DP727 - How to perform a factory reset
SHP-DP727 - How to enable/disable Bluetooth
SHP-DP727 - How to enable/disable the welcome mode
SHP-DP727 - How to enable/disable the random security mode
SHP-DP727 - How to enable/disable the double authentication mode
See more
SHP-DP728
SHP-DP728 - Installation Dimensions
SHP-DP728 - How to change the master PIN code
SHP-DP728 - How to register a user fingerprint
SHP-DP728 - How to delete a user fingerprint
SHP-DP728 - How to register a key tag
SHP-DP728 - How to delete a key tag
SHP-DP728 - How to perform a factory reset
SHP-DP728 - How to enable/disable the random security mode
SHP-DP728 - How to enable/disable the double authentication mode
SHP-DP728 - How to enable/disable the welcome mode
SHP-DP728 - How to enable/disable Bluetooth
See more
SHP-DR708
SHP-DR708 Installation Dimensions
SHP-DR708 - How to change the master PIN code
SHP-DR708 - How to register a user fingerprint
SHP-DR708 - How to delete a user fingerprint
SHP-DR708 - How to register a user pin code
SHP-DR708 - How to delete a user PIN code
SHP-DR708 - How to perform a factory reset
SHP-DR708 - How to enable/disable the welcome mode
SHP-DR708 - How to enable/disable the random security mode
SHP-DR708 - How to enable/disable the double authentication mode
SHP-DR708 - How to enable/disable the voice guided system
SHP-DR708 - How to change the voice guided language
SHP-DR708 - How to enable/disable the smart detection function
SHP-DR708 - How to enable/disable WiFi
SHP-DR708 - How to Add a Lock to the App.
See more
SHP-DP609
SHP-DP609 How to unregister account from smart lock
SHP-DP609 - How to change the master PIN code
SHP-DP609 - How to register a user fingerprint
SHP-DP609 - How to delete a user fingerprint
SHP-DP609 - How to register a user PIN code
SHP-DP609 - How to delete a user pin code
SHP-DP609 - How to register a key tag
SHP-DP609 - How to delete a key tag
SHP-DP609 - How to perform a factory reset
SHP-DP609 - How to enable/disable the welcome mode
SHP-DP609 - How to enable/disable the random security mode
SHP-DP609 - How to enable/disable the double authentication mode
SHP-DP609 - How to enable/disable the voice guided system
SHP-DP609 - How to enable/disable WiFi
SHP-DP609 - How to Add a Lock to the App.
See more
Spare parts
Retrofit (Strike Plate and Scar Plate)